What materials are your nails made out of?

Our nails are made out of Acrylonitrile Butadiene Styrene (ABS Plastic).

Are the nails vegan?

Yes, Frenchy's press-on nails are vegan! 

What materials are used to make the glue?

Our glue contains Ethyl Cyanoacrylate and Polymethyl Methacrylate.

What is included in the nail kit?

• Reusable Frenchy cases featuring two compartments and an inbuilt mirror
• 24-28 reusable nails in 14 inclusive sizes
• Frenchy Cosmetics Nail Glue - (Net Wt. 2g) - for longer 2-3 week use
• Nail Adhesive Sticky Tabs - (26 Nail Adhesive tabs) for shorter 2-3 day use
• Alcohol Pad
• Frenchy Cosmetics Nail Filer
• Application Guide

I have very small/large nail beds, will your nails fit?

The great part about our nails is that they come in many different sizes. Our kits that come with 24 nails include 12 different sizes and our kits that come with 28 nails include 14 different sizes. You are also able to shape all the nails so that they fit perfectly. The width of our nails can range from 6.3 mm - 14.02 mm.

Are Frenchy's nails customizable?

Yes, you are welcome to customize your nails to your perfect fit!  You can clip, file/shape, paint, and apply stickers to our nails!  

Can I reuse the nails?

Yes, you are able to re-use the press-on nails. However, please keep in mind that this depends completely on lifestyle. To do so please make sure that you buff the underside of the nail to remove any excess glue. Once they are buffed please place the nails back in the original Frenchy case for safekeeping.

Who are press-on nails for?

Press-on nails are ideal for busy women, wanting gorgeous nails without the time commitment of a salon visit. They’re especially suited for those who prioritize time management and want to stay clear of potential damage caused by acrylic nails or gel polish under UV lamps. Press-on nails provide a smart, stylish solution for those looking to balance beauty and efficiency.

How long do the press-on nails last?

The nails can last up to 2 weeks if properly applied. However, it’s important to remember that lifestyle can affect how long the nails stay on. 

How do I prep my nails for the press-ons?

Proper nail preparation is key to ensuring your press-on nails last as long as possible. Follow these simple steps to get the best results:

1. Begin by using the cuticle stick to push back your cuticles and file your nails down to the desired shape.
2. Select the perfect size Frenchy Nail for each of your natural nail beds by placing them above and comparing the fit.
3. Use the included nail file to gently buff your nails, creating a clean surface for the adhesive to bond to.
4. Make sure to completely wipe all of your nails with the included alcohol wipe to remove natural oils that could prevent the adhesive from working effectively.

How do I apply the nails?

1. Shape and file your nails.
2. Choose between Nail Adhesive Tabs (2-3 days wear) or Nail Glue (2-3 weeks wear).
3. Apply the tabs or glue, align the press-on nails, and hold firmly for 10-15 seconds.
4. Follow our Application guide for extended wear. Removal instructions included.

Note: Click here for detailed step-by-step instructions.

To see the step-by-step process of how to apply the nails please check out this video. 

How do I remove the nails?

You can easily remove your press on's with no damage by soaking them in hot water, soap and oil (any kind such as cuticle oil, kitchen oil or body oil) for 10-15 minutes! Or massage well with oil.

** Note: Some nails may take longer than others to come off depending on how much glue you used, and how long it's been since you've applied your press on's.

Are Frenchy press-on nails safe for your natural nails?

Our press-on nails act as a protective barrier, allowing your natural nails to grow safely. They are a gentle and healthier alternative to traditional acrylics, perfect for those who bite their nails or have experienced damage or allergies. With Frenchy press-on nails, you can enjoy beautiful nails without compromising your nail health.

My nails are popping off, what do I do?

• Nail preparation: Before applying the press-on nails, ensure that your natural nails are clean, dry, and free from any oils or residue. This will create a smooth surface for better adhesion.
• Don't forget to file! Before applying the nail glue, Use the provided nail file to gently file your nail beds enough. The goal is just to create some texture for your nail adhesive or glue to stick to. This also helps you avoid air pockets that cause press-on nails to pop off quickly.
• Size and fit: Double-check that you have selected the right size and shape for your nails. Frenchy press-on nails come in a variety of sizes to accommodate different nail shapes. Choosing the correct size will provide a more secure and comfortable fit.
• Proper application: Follow the instructions provided with the press-on nails carefully. Add a thin layer of nail glue or adhesive to your natural nail and be sure to cover it completely. Then add a drop of nail glue to the inside base of the press-on, avoiding the free edge. The glue in the press-on will naturally be drawn to the glue on your nail and they’ll grab onto each other, adding an extra layer of bonding.

Make sure you coat the nails well to avoid air bubbles as they create pockets between your nail and the press-on. If air gets into the adhesive your nails may be popping off before the end of the day.

• Press and hold: After applying the press-on nail, firmly press it onto your natural nail and hold it in place for 10-15 seconds .You have to apply pressure in the center of the nail for at least 10 seconds (on each nail) and pinch the sides while you do it to get the best possible nail bed fit. Avoid water contact for at least 2 hours after application to help the adhesive bond properly.

Remember, proper application and maintenance are key to achieving long-lasting results. If you're still facing issues with your press-on nails, please reach out to our customer support team. We're here to assist you and ensure that you have a positive experience with our products.

How Long Do Press On Nails Usually Last?

A set of press-on nails will typically last for about one week but if you follow the tips above and take care of your nails they could stay intact for two to three weeks (or until you remove them). If you want to remove press-on nails before they come off on their own, be sure to follow the proper steps like you would when removing gel nails or removing acrylic nails and follow up with hand care to keep your natural nails looking and feeling healthy.

I can’t get my press-on nails to come off, what do I do?

If you are having trouble taking off the nails, please continue to soak them in warm water, with oil, and soap. It’s very important that you don’t force the nails off since that can cause severe damage to your natural nails. One recommendation is to massage your nails with oil. Please also keep in mind that the recommended application process is meant to keep the nails on for two weeks. So if you're looking to only wear the nails for a few days we recommend using our Nail Adhesive Tabs which are meant to be used for shorter timeframes. 

Where do you ship to?

We ship worldwide. We ship the same day on orders placed before 12:00 (CET). Please visit our Shipping page for specific details.

How much does shipping cost?

Please visit our Shipping page for a specific overview.

What shipping carriers do you use?

We use various freight providers like PostNL and DHL to ensure you receive the best freight service possible.

Do the shipping costs include customs, duties and/or taxes?

Customs, duties and taxes are not included in the item price or shipping cost. Any added duties or taxes are the responsibility of the customer.

Can I change my delivery address?

Yes, you may change your delivery address (assuming your order has not been delivered). We recommend you to contact us immediately upon realising that the address may be wrong with your order.

How can I track my order?

When your order has been shipped, you will receive a shipping confirmation email including a track & trace number. Please be patient, as tracking information can take a few hours to update.

My item is lost in the mail, what to do?

If you notice any delays or issues while tracking your package, please contact the carrier for help. We are not able to provide additional insights on packages once they are en route.

I have received a defective product. What should I do? 

Shipping damage is frustrating here's what you can do. Please notify your delivery driver upon receipt, ensuring they record it then contact us within 48 hours of delivery.

We will need a description of the damages and pictures of the damaged items/packaging. Replacements will be promptly arranged with Customer Care team.

How can I return my order?

To initiate a return, please send an email to Frenchy's customer service team at contact@frenchycosmetics.com. In the email, please include your order number, the reason for the return, and any relevant information about the product you wish to return. *Please note that kits without the sealing sticker may not be returned or exchanged due to hygienic reasons.

Can I exchange my order?

Yes, please return your item(s) according to our return policy within 14 days after delivery. You will receive a full refund once we’ve received the item(s) in unworn and undamaged condition. In the meanwhile, you can go to our online shop and place a new order.

Will I have to pay for a return shipment?

Yes. Customers are responsible for the costs of a return shipment.

Can I return a sale purchase?

Any purchases made during a sale are eligible for an exchange or for store credit, we do not offer refunds.

When do I get my refund?

After we’ve received your item undamaged and unworn, we will refund you within 2 business days.