Terms of Service


This website is operated by Frenchy. Throughout the site, the terms “we”, “us” and “our” refer to Frenchy. Frenchy offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.


By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence or you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

A breach or violation of any of the Terms will result in an immediate termination of your Services.


We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.


We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.


Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.


Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.


We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.


We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.


Certain content, products, and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.


Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.


Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend, or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.


Frenchy Cosmetics exclusively guarantees that the Products comply with the Agreement and with the Dutch legal provisions and/or government regulations existing on the date of the conclusion of the Agreement.

Frenchy Cosmetics does not provide a warranty for suitability for purposes predetermined by the Customer, and Frenchy Cosmetics is not liable unless suitability for a specific purpose has been expressly and in writing confirmed by Frenchy Cosmetics. The Customer is obligated to independently investigate the suitability of the Product for their specific purposes. Any liability for potential damages arising during or as a result of the use of the product – including due to an allergic reaction – is excluded unless expressly confirmed in writing by Frenchy Cosmetics.


Frenchy Cosmetics is only liable to the extent indicated in this article. The same applies to third parties engaged by Frenchy Cosmetics for the execution of the Agreement, including but not limited to employees and other individuals engaged by Frenchy Cosmetics in the execution of the Agreement.

The delivery of the Products releases Frenchy Cosmetics from all liability for defects that the Customer had discovered or could reasonably have discovered at the time of delivery.

Frenchy Cosmetics cannot influence the ultimate use of the delivered Products by the Customer. Any liability for potential damages arising during or as a result of the use of Products – including due to an allergic reaction – is excluded.

Frenchy Cosmetics is not liable for damages resulting from reliance on incorrect and/or incomplete data provided by or on behalf of the Customer.

Frenchy Cosmetics is not liable for damages resulting from:
a. Failure to comply with the instructions, safety regulations with health risks, and/or (other) manuals of a Product;
b. Failure to comply with or follow instructions and/or warnings from Frenchy Cosmetics regarding a Product;
c. Repair or maintenance of a Product by someone other than Frenchy Cosmetics;
d. Improper maintenance of a Product;
e. Inexpert or careless use of a Product;
f. Wear and tear due to normal use of a Product;
g. Placement, adjustment, and/or processing of a Product by someone other than Frenchy Cosmetics or a third party designated by Frenchy Cosmetics;
h. Using a Product for a purpose other than its intended purpose.

Frenchy Cosmetics is never liable to the Customer for indirect damages, including consequential damages, lost profits, savings, loss of data, and damage due to business interruption.

Frenchy Cosmetics can only be liable for direct damages caused by an attributable failure to fulfill the obligation(s) arising from the Agreement, which the Customer has reported to Frenchy Cosmetics by registered letter within 30 days of becoming aware or being able to become aware of it.

Direct damages include:
a. Reasonable costs to determine the cause and extent of the damage, insofar as the determination relates to the damage within the meaning of these General Terms and Conditions;
b. Any reasonable costs incurred to have Frenchy Cosmetics' defective performance comply with the Agreement;
c. Reasonable costs incurred to prevent or limit damage, provided the Customer demonstrates that these costs have led to the limitation of direct damage as referred to in these General Terms and Conditions.

The (cumulative) liability of Frenchy Cosmetics on any legal ground is at all times limited to the amount paid under the liability insurance of Frenchy Cosmetics in the relevant case. If, for any reason, no payment is made from the aforementioned insurance, it is stipulated that any (cumulative) liability, based on any legal ground, cannot lead to a payment to the Customer higher than the amount invoiced under the part of the Agreement to which the liability relates.

Any liability of Frenchy Cosmetics expires after 6 months from the moment the Agreement is terminated by delivery, dissolution, or any other means.

The limitations of liability of Frenchy Cosmetics set out in these General Terms and Conditions do not apply if the damage is due to the intent or conscious recklessness of Frenchy Cosmetics.


The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.


These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the jurisdiction in which our business is located, without giving effect to any principles of conflicts of law.


Questions about the Terms of Service should be sent to us at contact@frenchycosmetics.com.

Frenchy Cosmetics
Vredehofstraat 46AV
3062 TC Rotterdam
E-mail: contact@frenchycosmetics.com
Chamber of commerce: 70040311
VAT: NL002419431B45